Client Services and Support

At Schoology, we understand the importance of unique, personable customer support. We're passionate about working together to build an unparalleled experience for our clients in every matter of operation from implementation to day-to-day support. Because Schoology is a cloud-based service, there's no need for maintenance or updating on your end. Simply contact us, and we'll do everything we can to work it out.

Understanding that different issues need varying degrees of support, we offer a two-level system:

  • Community-Based Support

    We offer a question and answer forum where our entire community can read frequently asked questions, post new questions or ideas, and find links to how-to videos and other resources.

  • Dedicated Support

    At the Enterprise level, you have direct access to our Support Team by phone, email, and our ticketing system. Known for their quick responses and valuable insight, our Support Team will make sure you get the support you need.